Professional experience
A career record connecting current product and platform work, SRE leadership, customer-facing engineering, and business responsibility to concrete outcomes.
Kybercel
2024–present
Chief Technology Officer and Founding Engineer.
A local-first governance system that places deterministic, versioned constraints at explicit AI action boundaries.
- I took Kybercel from product thesis through architecture, product design, implementation, automated validation, and deployment. I directed specialized AI-agent workflows across product management, UX, architecture, development, QA, technical writing, and review while leading product strategy, market positioning, cost planning, and investor/pitch preparation.
- I designed a deterministic TypeScript core shared by the CLI, MCP server, Workbench, and runtime adapters so rule semantics, action-boundary decisions, and evidence remain consistent across delivery surfaces.
- I built governed workflows for repository and AI I/O review, approval gates, explicit action boundaries, redaction-aware audit evidence, remediation, source-backed policy packs, and fail-closed or degraded behavior that reports measured control strength without overstating prevention.
The product family uses a TypeScript monorepo, deterministic core packages, a CLI, an MCP server, a Next.js workbench, PostgreSQL, runtime adapters, audit controls, and automated validation.
Badgerlane
2024–present
Chief Technology Officer and Founding Engineer.
End-to-end product, platform, and business leadership for an independently built fintech application.
- I took Badgerlane from product definition through architecture, product design, full-stack development, automated testing, AWS deployment, and ongoing operations while leading product strategy, pre-seed fundraising preparation, investor pitches, vendor relations, and budgeting.
- I designed explicit trust and failure boundaries across onboarding, financial-data aggregation, rule-based monthly planning, subscription billing, authentication, role-aware operations, and tenant boundaries, including fail-closed routing when cash-flow confidence is insufficient.
- I built guarded delivery and recovery paths with Docker, Terraform, and AWS ECS, including environment-specific release controls, pre-cutover database migrations, health checks, rollback paths, backups, and restore planning.
The product and platform use React, Express, PostgreSQL with Drizzle, Python services, Stripe and Quiltt integrations, Docker, Terraform, and AWS platform services.
Pura
Mar 2024–Jul 2025
SRE Manager
I built, onboarded, and trained the 11-engineer SRE and Platform Engineering organization, participated in candidate interviews, and owned team development and retention.
- I managed strategic vendor relationships, including AWS, and translated cross-functional requirements into platform and reliability priorities.
- Over several months, I partnered directly with engineering teams to define service-specific SLOs and error budgets and operationalize SLA reporting. Teams operating within their error budgets could deploy without SRE approval, while release-level reliability tracking localized regressions and shortened MTTR.
- I served as a lead technical contributor to RFPs by researching and documenting solution options, gathering cross-team peer feedback, and translating tradeoffs into vendor and architecture recommendations.
- I focused platform engineering on developer experience, self-service tooling, and reducing developer toil.
- The SRE and Platform Engineering organization included 11 engineers.
- The organization included four U.S.-based engineers and seven engineers in Vietnam.
- Platform tooling and reliability practices supported an engineering organization of approximately 70 engineers.
Adobe
Apr 2015–Mar 2024
Customer Success Engineer (AEM), Customer Success Engineer (Campaign), and Senior Manager Site Reliability Engineer
From 2015–2019, I managed 12 concurrent enterprise Adobe Experience Manager customers as their designated technical operations advisor, helping launch several multimillion-dollar programs for Fortune 500 organizations across retail, cruise and leisure, news media, airlines, telecommunications, and technology while serving as Adobe's customer-facing subject-matter expert.
- From 2019–2022, I continued customer-facing work as a Customer Success Engineer for Adobe Campaign, contributed to Adobe's first billion-email marketing send, and handled a major airline's zero-downtime Campaign migration while partnering with AWS to pioneer new database-migration techniques.
- I led operational readiness for multiple Fortune 500 go-lives on distributed systems with four-nines availability requirements, worked with Adobe's internally built Kubernetes platform, and presented SRE performance and priorities in QBRs.
- I led incident management for Fortune 500 customers during outages, critical situations, and zero-day vulnerability response by running war rooms, coordinating diagnosis and recovery, updating stakeholders, documenting fixes, and producing RCAs. Incident learnings resulted in additional monitoring, early-warning detection, and product code changes.
- I led enterprise data-center-to-AWS migrations and AEM upgrades across 60+ environments using zero-downtime delivery practices.
- As a security champion for Adobe Connect, I contributed to SOC 2 readiness.
- I built, onboarded, and trained a 10-member SRE team, participated in candidate interviews, and owned team development and retention through individual 30/60/90-day workload plans that supported capacity-aware planning, prioritization, and tradeoffs.
- Operated 60+ Adobe Experience Manager environments.
- Governed $22M+ in annual AWS/GCP spend as part of broader Adobe operating scope.
Lenovo, Stoneware, Novell
2007–2015
I worked across Lenovo, Stoneware, and Novell during this earlier-career phase.